Each one who calls the tech support range is wishing to speak to an actual man or woman right away.  No one really wants to need to soar by way of a maze of inquiries in hopes of merely getting place inside a que to speak to an actual individual!  

Hey @DjE we could undoubtedly do what we can easily that can help. Can you be sure to deliver us a private message and we will go from there?

Back again inside your working day, you had a alternative of companies. Now We've got megacorps that swallow every option selection up therefore you're left with three choices spanning an entire country, all of which collude with eachother to extort it's customers.

I termed Telus CS at eight.55AM Mountain time plus they hanged up on me, saying that I should contact through "common Business hours". Is that this for genuine?

You'll be able to only modify it. I waited for one hour within the cellphone to talk to a human. He was valuable, but needed to redirect me to a different human being. I was then on keep for one more hour. They offered me a much better deal, nonetheless it wasn't what was provided on-line. People specials are for new customers. For a faithful customer I would need to pay out $78 in comparison to $sixty for a new customer, for your service I wished.

on the Black Friday i named Telus to obtain me a different cellular line for my daughter if there is a deal like i received Earlier for my other Young ones being a faithful customer with Telus.

I'm writing to express my deep dissatisfaction Using the customer service I gained even though seeking to make clear the main points of my new agreement and reductions. My modern expertise has left me feeling frustrated, undervalued, and concerned about your team's All round top quality of support.

• I spoke to various agents, such as Maria and Regal, who could not supply clarity or escalate my scenario as requested.

• When I referred to as to explain, Eunice from your BCX Wireless Car or truck group advised me that the bargains were used. Nevertheless, she copied and pasted Abdul’s notes, which didn't make clear the discounted aspects.

I'll cancel many of the services home and mobile with Telus and tell my family and friends to do so, which was the worst knowledge I bought with Telus

My specialist served me with my concern and answered all of my stick to-up queries. You might have the top folks working for you personally!

It took place on Sunday which i experienced a awful situation. But I had been delighted to discover that this Web site labored on weekends. And Helen granted me help, time, and patience to unravel the trouble. I am so thankful I cannot convey to!

I have built multiple phone phone calls, telus billing support I have clicked on "Alternatively, you'll be able to Speak to our TELUS Management Group right here".  finished the form, without having reaction, and accomplished An additional sort on MyTelus as well as go no reaction.

Looks as if all we are able to do now is air our grievances on a public Discussion board within the hopes of somebody ready of authority can actually do a little something about it.  

The TELUS group acknowledges that our function spans many Territories and Treaty parts and we're grateful for the standard Knowledge Keepers and Elders who're with us now, all those who have gone prior to us and also the youth that inspire us.